MobileDataforce’s PointSync Mobility Platform is popular with companies that desire a cost effective and customized mobile work order management system. Many of our customers already use a service dispatch system, but are seeking to add a mobile component to their solution. The PointSync Mobility Platform enables our customers to customize and mobilize a work order management system specific to their own business and competitive requirements. PointSync can be used by our customers to design, develop and deploy a customized mobile solution with their own IT staff, or with the assistance of MobileDataforce’s professional services organization.

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• Selecting Appropriate Handheld Computers
• 28 Reasons to Mobilize your Workforce
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Sample Work Order Screens

Select the links to see sample mobile application screens.

1. Select Order 2. Order Details 3. Signature 4. Background Synchronization 5. New Orders 6. Comments 1. Delivery orders are displayed by truck number. Driver can view orders to be completed and obtain additional detail.

Learn about the MobileDataforce PointSync development and deployment tools.

PointSync provides the key elements of a mobilized work order management systems:

• Support for a wide variety of mobile devices including Windows Mobile Phones, Windows Mobile PDAs, ruggedized handheld computers, Tablet PCs and laptops
• Ability to easily customize and edit the “look and feel” of the mobile application
• Ability to synchronize the mobile devices with a central database from the field using wireless networks
• Ability to synchronize and integrate with a large variety of service dispatch, accounting and inventory applications
• Ability to integrate GPS, digital cameras, barcode, RFID and mobile printers
• Ability to take digital signatures and print invoices in the field
• Ability to query inventory levels, schedules and product catalogs from the field

Call today to discuss your specific requirements.

Mobilized work order solutions on handheld devices, Tablet PCs or laptops often consist of the following functions and features:

• Job order handling
• Dispatch of service tickets/work orders
• Reassignment
• Cancellation handling
• Emergency calls

• Routing and event status
• Maps and routing information sent with jobs
• Status of jobs

• Job data and assistance
• Customer data
• Technical Data
• Equipment data

• Parts and part orders
• Inventory checks
• Locating parts
• Parts orders
• Shipping status

• Invoicing
• Customer signatures
• Mobile invoice printing

• Sales and Mobile CRM
• Up selling
• Warranties
• New product or service orders
• Job estimating